These features allow more advanced uses of Caller ID while calling out through the system. Follow the guides below to set up either Dynamic Caller ID, Verified Caller ID, or Direct Inward System Access

Table of Contents

Dynamic Caller ID

Dynamic Caller ID has two uses:

• Link Feature Codes to each of your Phone numbers so you can manually determine which Caller ID you’d like to use on outbound calls
• Link Area Codes to each of your phone numbers, so that outbound calls to that area code will show the Caller ID you’d like

To set up your Dynamic Caller ID settings, start by clicking on the Dynamic Caller ID option in the hamburger menu (3 horizontal bars) on your main VirtualPBX Dashboard screen.

On the next screen, click the Create New Rule button:

1. Name: Create a unique name for the rule
2. Caller ID to Display: From the dropdown menu select the phone number that you want to be displayed as the outbound callerID. You will be able to add from numbers you own including spare numbers, or purchasing a new number specifically for this use.
3. Choose to use either a Feature code to enable the callerID or an Area code

   1. Use Caller ID when feature code dialed matches: Enter a feature code not already used on the system

      1. When making a call outbound from a VOIP device on the system, enter this feature code and the area code and phone number you wish to reach. The caller ID will display what was set for that particular feature code.

   2. Use CallerID when area code matches: Select the Caller ID you want to have show up from the drop-down menu. This selected Caller ID will show when you dial a phone number with the area code you have selected.

      1. Select Use CallerID when are code matches
         • Enter the area code you’re interested in.
         • An example: If you select 775 600-1457 for the Caller ID and set the area code to 702, when you make an outbound call to area code 702, the 775 600-1457 phone number will be displayed as your Caller ID.

      c. Use Regular Expression (RegEx):

Verified CallerID Numbers

You can add an external number to be used for Outbound Caller ID for a user. It cannot be used as a main number, nor as the default Caller ID for the account.