Below you will find a comprehensive guide on how your users will operate their VoIP devices through VirtualPBX. For more information on how to create the devices for your users, please refer to our user guide here. Once the devices have been created, refer to our site for where to download the specific devices.

Table of Contents

Web Phone

The VirtualPBX Web Phone is a browser-only VoIP device that allows you to make and take phone calls through your business’s number, as well as utilize features such as transferring and hold.

Logging In

Making and Taking Calls with the Dial Pad

Additional Web Phone Features

Desktop Softphone User Guide

The VirtualPBX Desktop Softphone allows for full usage of your Softphone while working through a downloaded app on your computer with all features available to you.

Dial Pad and Features

Adding your VirtualPBX Directory to your VirtualPBX Desktop Softphone

Options on a Call

Presence Profiles

IOS Softphone User Guide

You can find the app for the VirtualPBX Softphone through the Apple Store under ‘VirtualPBX Phone’

Dial Pad and Features

Options on a Call

Recommended iOS Softphone Settings

Android Softphone User Guide

You can find the app in the Google Store under “VirtualPBX Phone”, or download from virtualpbx.com/apps

Dial Pad and Features