Blacklists allow you to block particular phone numbers from contacting your phone system.  Please be aware that this is a system wide change - That number will hear a busy signal when attempting to dial in to your system.

Adding a New Blacklist

Table of Contents

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From the Dashboard, click on the hamburger menu Icon (3 horizontal lines) and click on Blacklists

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You will be taken to the Blacklist Settings screen, to add or create a new list click on Edit Blacklists

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  1. On the left click on Add. We recommend using one blacklist to help manage more efficiently, as well as to troubleshoot with our support team if anything comes up. Name your Blacklist to keep track of it.
  2. You can choose to Block Anonymous
  3. Add Number to add specific phone numbers.
    1. You can add as many numbers as needed to one Blacklist.
  4. Click on Save

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  1. Click and drag the list you want to the Selected section
  2. Click Update

When those phone numbers attempt to call your phone numbers, they will get a busy signal.

Editing an existing Blacklist

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Click on Edit Blacklists

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  1. Click on the Blacklist you wish to edit