To access your audio settings, click the Audio icon from the menu on the left-hand side of the Desktop Softphone.


Once inside the Audio settings, configure the following:

  1. Speaker – Choose the device used for call audio output.

    Volume can be adjusted within the softphone.

  2. Microphone – Select your preferred input device.

    Adjust the microphone volume for optimal clarity.

  3. Ringing Speaker – Set the device that will play your incoming call alerts.

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