This guide covers how to install the Connect Mobile App on your Android or iOS device, the permissions required for full functionality, and how the app uses your phone’s contacts to enhance the calling experience.

Platform: iOS & Android

Product: VirtualPBX | Contact Center

Table of contents

Connect Mobile App – Installation & Permissions

Installation

iOS Installation

1. Open the Apple App Store.
2. Search for VirtualPBX Connect.
3. Tap Download to install the app.
4. Open the app and log in using your VirtualPBX user credentials.

Android Installation

1. Open the Google Play Store.
2. Search for VirtualPBX Connect.
3. Tap Install to begin the download.
4. Launch the app and log in with your VirtualPBX user credentials.

📌 Tip: The app will request key permissions when you first open it. Make sure to allow access for best performance.

Required Permissions

When launching Connect for the first time, you'll be prompted to enable the following permissions.

These ensure the app functions properly across calling and contact features: