Follow this guide to port numbers from your previous carriers

Please be aware:

• A recent copy of your bill, with the provider the number is currently hosted on, is required to port phone numbers. Ideally, the bill should show the phone number/s that is to be ported in so that in case of a rejection we can use the bill to dispute the rejection. Without the number showing on the bill, we are unable to dispute using the bill.
• If you are porting numbers from different carriers, then you will need to submit a request for each carrier involved.
• Local ports on average take about 1-2 weeks to be completed if there are no rejections.
• Toll-free ports on average take 3-5 business days to be completed if there are no rejections.

1. Click on Numbers on the left-hand side
2. Click on the Spare Numbers tab
3. Click on Port to begin the port process

On the following page, click on New Port Request

1. Enter a name for the port request
2. Select US local or US Toll free
3. Click Next

1. Click on the browse button to find a recent copy of your phone bill
2. Click the box to acknowledge that the date on the bill is within 30 days

Fill out the form