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Access your Account Settings and update any personal information and account information through your Account Settings Portal

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https://www.loom.com/share/c2310713e4a44882a2494ab84cf1dd32?sid=23ff5a7a-750b-4a2e-a8c2-86e81012782b

Table of Contents

Locating Your Settings

You will need to be logged in as an admin on your system to work on your account settings.

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Once logged in to your dashboard, click on your name in the top black bar.

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  1. User Settings - View your email and password, as well as set your user’s Timezone and Language.
  2. Account Settings - View your account name, edit your technical contact, and set your account’s Timezone and Language. You will want to get this updated should you choose to set specific office hours.

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  1. Billing Portal - VirtualPBX partners with Stripe for your billing. Once you click on the access link, your billing contact on file will need to input their email, from which they will receive a pin to input for an additional layer of security.

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  1. Cancel Account - If you are struggling with your account, please don’t hesitate to reach out to our support team first by calling or texting (888) 825-0800, visiting us in chat, or emailing [email protected]. Should you need to cancel your account with VirtualPBX, you can process through this tab.