Welcome to AirDial support hub. We’re here to make sure you get the most out of your system. If you need help beyond what’s covered here, you can email, call or text human support anytime.
AirDial Support Hours: Monday-Friday, 6 AM–3 PM PST
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After hours emergency contact- 866.902.3041
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If you're uncertain about the location of your end devices or prefer not to connect RJ11 cables to your new AirDial device, we can arrange for a technician to visit your site.
They will assist with the installation and perform testing. The process typically takes approximately 3 hours per AirDial unit (up to 4 lines).
For simple installations, such as a fax machine or a new elevator’s call box, our Product Specialist can meet with you virtually once the AirDial package has arrived on-site to assist with the setup.
On average, each installation takes approximately 30 minutes per line