This guide walks you through downloading, logging in, and navigating the mobile app. It’s structured to help you quickly understand what to do in each section and get started with essential features.

Table Of Contents

Download Mobile Phone App

Get started by downloading the app to make and receive calls, access voicemail, and manage your contact center from your iPhone.

1. Open the Apple App Store.
2. Search for VirtualPBX Phone.
3. Download and install the app.

Log In and Choose Region

Log in using the credentials you created during user account activation.

1. Use the credentials created during your user account activation to log in.

   Username: [enter your email]

   Password: [enter password]

   

2. After logging in, you’ll be prompted to select your region

• Choose the region that matches your system’s location (e.g., North America, Europe, UK, or AU/NZ)

Key App Features Overview

Get familiar with the five core tools you’ll use daily in the mobile app:

1. Presence – Manage your status and availability
2. Contacts – View directories, search contacts, and initiate calls
3. History – Review recent calls and redial easily
4. Dialpad – Manually dial numbers
5. Voicemail – Listen to, manage, and access voicemail boxes

1. Presence

Get familiar with the five main tools you’ll use daily: