Table of contents
Start here for a guided setup of your account, including password creation, sign-in, and getting started with your phone.
Desktop Softphone Installation and Audio Setup Guide
Desktop Softphone Guide (Windows Only)
Transfer & Conference Calling (Desktop Softphone)
This section explains how to change your outbound caller ID automatically based on the number dialed or a feature code.
ACD Controls let you manage your availability, status, and queue settings to ensure calls reach you at the right time.
Your Profile lets you manage your login details, personal info, and settings linked to your user account.